Field Scout Support
Passionate about making people happy? Join us as a Field Scout Support and create positive, lasting impacts on our clients every day by identifying and assessing hail damage.
Work closely with our General Manager, build strong relationships, and enjoy the flexibility of part-time work while helping customers protect their properties from hail-related issues. Ready to make your mark?
LOCATION
Denver, CO
and
Austin Texas
EMPLOYMENT TYPE
Contract
What You’ll Do
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We will train you on the advantages of PDR (paintless dent repair) and how you can assist customers, offering them this service at no out-of-pocket cost.
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We specialize in hail damage and actively track storms in our area to pinpoint affected regions. Your primary objective is to connect with customers who have hail-damaged vehicles, assisting them in restoring their cars to their original condition.
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Each day, you will report to your assigned call center representative, providing your start time and the specific hail-damaged locations you plan to cover.
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Your responsibility will include identifying hail-damaged vehicles that are 2012 models or newer or have a value of $12,000 or greater, as these tend to yield the most successful outcomes. You will also prepare post-it notes with your call center representative's phone number, which will help serve the customer.
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You will collaborate closely with our call center, which will inform you of any scheduled appointments, allowing you to earn credit toward your bonus.
Who You are
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A positive attitude is essential as the first point of contact for both our clients and employees. Our Field Scout Support must embody the welcoming and professional demeanor of our company. We seek someone whose commitment to excellent service reflects the friendly and supportive environment we strive to maintain.
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Effective communication is essential to our success, as you will collaborate closely with everyone on the team—from office personnel and technicians to call center representatives. We seek someone who not only brings a positive attitude but also fosters clear and open communication, ensuring seamless coordination across all departments.
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Trust is the foundation of our operations, and as a key member of our team, your reliability and integrity are paramount. We need someone who can be counted on to follow through on commitments, maintain confidentiality, and consistently uphold the high standards that our clients and colleagues expect.
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Teamwork is a core value for us, and your positive contribution to our team dynamic is essential. In this role, you will interact with various departments, and we seek someone who can foster strong, cooperative relationships that embody the supportive culture we are committed to maintaining.