Privacy Policy

See Below:

Effective Date: 9/ 13/2024

SkyDiamond Auto Hail Repair (“we,” “us,” or “our”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, www.skydiamondautohail.com, and use our services. Please read this policy carefully. If you do not agree with the terms of this Privacy Policy, please do not access our website.

1. Information We Collect

We may collect personal information directly from you or through automated technologies while you use our website.

a. Personal Information Provided by You:
When you interact with our website, you may provide personal information such as:

Name

Email address
Mailing address
Phone number
Payment information (if applicable)
Any other information you choose to provide

b. Automatically Collected Information:
When you visit our website, we may automatically collect information such as:

IP address
Browser type
Operating system
Pages viewed
Links clicked
Date and time of your visit

We may use cookies and similar tracking technologies to collect this information.

2. How We Use Your Information

We use the information we collect for various purposes, including:

To provide and manage our services: This includes processing transactions, managing your account, and offering customer support.
To communicate with you: We use your contact information to respond to your inquiries, send you updates about your account, and deliver important information related to your interactions with our services.
For marketing purposes: We may use your name, email address, and phone number to send you promotional content (including SMS text), updates, and offers that we believe may be of interest to you. If you have opted in, we may also send you marketing materials through your mailing address.
For appointment reminders and notifications: We may use your phone number to send SMS text messages for promotions, appointment scheduling, and reminders related to our services.
To improve our services: We may analyze your information to improve the functionality of our website, services, and user experience.
For legal compliance: We may use your information to comply with legal obligations or respond to requests from regulatory bodies.

3. Sharing Your Information

We may share your information in the following situations:

With service providers and affiliates: We may share your information with third-party vendors, contractors, or service providers who perform services on our behalf, such as payment processors, hosting providers, and customer support services.
For marketing purposes: We may share your information with third-party advertising platforms (such as Facebook Ads, Instagram ads, Google ads) to help us deliver personalized advertisements and promotions. These third parties may use cookies or similar technologies to collect information and help us serve targeted ads.
For legal reasons: We may disclose your information if required by law, to comply with legal obligations, or in response to government requests.
Business transfers: In the event of a merger, acquisition, or asset sale, your personal information may be transferred as part of the business transaction.

We do not sell your personal information to third parties for their own marketing purposes.

4. Your Rights and Choices

Depending on your location and applicable law, you may have the following rights regarding your personal information:

Access: You can request access to your personal data that we hold.
Correction: You can request corrections to any inaccurate or incomplete information.
Deletion: You can request the deletion of your personal data under certain circumstances.
Opt-out: You can opt-out of marketing communications at any time by following the unsubscribe instructions included in our emails.

To exercise these rights, please contact us at support@skydiamondauto.com. We will respond to your request within the timeframes required by applicable law.

5. Cookies and Tracking Technologies

Our website uses cookies to improve your experience. Cookies are small files placed on your device that help us understand how our website is being used. You can control your cookie settings through your browser preferences.

6. Data Security

We implement reasonable technical and organizational measures to protect your personal data from unauthorized access, disclosure, alteration, or destruction. However, no method of transmission over the internet or method of electronic storage is completely secure, and we cannot guarantee absolute security.

7. Third-Party Websites

Our website may contain links to third-party websites. We are not responsible for the privacy practices or the content of those third-party sites. Please review their privacy policies for more information on how they handle your personal data.

8. Children's Privacy

Our website is not intended for use by individuals under the age of 13. We do not knowingly collect personal information from children under 13. If we become aware that we have collected such information, we will take steps to delete it.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. When we make changes, we will revise the “Effective Date” at the top of this policy. If the changes are material, we will notify you via email (if applicable) or by posting a prominent notice on our website. We encourage you to review this policy periodically to stay informed about how we are protecting your information.

10. SMS Terms & Conditions

We may communicate with you through SMS text messaging as part of our services. By subscribing to our SMS service, you consent to receive text messages from us related to updates, appointment reminders, inquiries, promotions, and other communication relevant to your vehicle repair or service. Message frequency depends on the specific services we provide for your vehicle. This may include updates, appointment reminders, or responses to your inquiries. Message and data rates may apply from your mobile carrier for SMS messages sent or received. Please check with your mobile service provider for details or applicable fees. To opt-out of receiving further SMS communications, simply reply with the word "STOP". After opting out, you will no longer receive SMS messages from us. For help or assistance, reply with the word "HELP". We are committed to safegaurding your privacy. Your SMS information will not be shared with third parties for their own marketing purposes. All information communicated through our SMS service will remain confidential and used solely for the purpose of providing you with updates and services related to your vehicle. By subscribing to our SMS service, you agree to these terms.

11. Contact Us

If you have any questions about this Privacy Policy or our practices, please contact us at:

SkyDiamond Auto Hail Repair

395 Country Road 202

Kyle, Texas. 78640

support@skydiamondauto.com
888-486-6886

Effective Date: 9/13/2024